Director Experience Planning: Bridge Worldwide: Cincinnati Ohio

Description

Bridge Worldwide is seeking a Director to lead a team of Experience Planners in our Cincinnati office. Reporting to the Vice President, Experience Planning & Research this position will oversee day-to-day activities for a team focused on interaction design, information
architecture, content strategy and interactive strategy. This is a highly visible position within the organization with the opportunity to significantly impact our work across the board.

Responsibilities

• Oversee day-to-day activities of a team of Experience Planners including
  staffing, mentoring, training and career development.
• Work closely with account, research, strategy, project management,
  creative and technology teams to deliver world-class interactive solutions
  that match our clients? business goals to the needs of their customers.
• Provide hands-on leadership on key accounts, projects and new business
  efforts.
• Oversee work schedules, project approach, scope and estimate development.
• Provide UX thought leadership within the agency and across the industry.
• Participate in leadership activities as a functional manager within the agency.

Qualifications

• Experience staffing, managing, and growing a team.
• Track record of strong leadership and collaboration.
• Minimum 8 years experience in an interactive agency or internet consultancy in Design, Information Architecture, Interaction Design, Human Factors, HCI, Interface Design or related function.
• Expertise in a broad cross-section of user-centered design principles, processes, and techniques including: requirements gathering and analysis, heuristic reviews and competitive audits, user research and persona development, modeling and task flow creation, sitemap and wire frame development, taxonomies and metadata frameworks, usability testing and use case development, experience strategy and architectures, etc.
• Degree in design, human computer interaction, anthropology, architecture, library/information science or related.
• Strong communication (verbal and written), organization and client interaction skills.
• Experience in Web analytics, SEO/SEM a plus.

Keywords/Phrases
Experience planning, interactive strategy, user experience, interaction design, information architecture, user research, usability, content strategy

Send resumes to hr@bridgeworldwide.com